Privacy Policy

1. Introduction

RosterPay AU ("we", "us", "our", or "Company") operates the RosterPay AU website and application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

• Personal Data: Email address, name, payment information (processed by Stripe)
• Usage Data: Calculator inputs, calculations performed, scenarios created, login times
• Device Data: Browser type, IP address, pages visited, time spent on pages
• Cookies: Authentication tokens, session data, preferences

3. Use of Data

RosterPay AU uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues and fraud

4. Data Storage and Security

Your personal data is stored securely using Supabase, a cloud-based database service. Supabase implements industry-standard security measures including:

• Encryption in transit (TLS/SSL)
• Encryption at rest for sensitive data
• Role-based access control
• Regular security audits

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

5. Payment Information

Payment processing is handled entirely by Stripe, a PCI DSS Level 1 compliant payment processor. We do not store your credit card information on our servers. Stripe's privacy policy governs the collection and use of your payment information. For more details, visit Stripe's privacy policy at stripe.com/privacy.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Third-Party Services

Our Service may contain links to third-party sites that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

Third-party providers we use:

• Supabase: Database and authentication services
• Stripe: Payment processing

8. Your Rights

Under Australian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at privacy@rosterpayau.com.au

9. Data Retention

We retain your personal data for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time through your account settings.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information and terminate the child's account.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the bottom of this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@rosterpayau.com.au
Website: rosterpayau.com.au